GTM Strategy & Operations, Generalist

Strategy & Operations - San Francisco

About the Team

The GTM Strategy & Growth team drives the growth and evolution of our B2B business across products, customer segments, and routes to market. We partner closely with Product, Sales, Success, Data Science, Finance, and Marketing to define and execute go-to-market strategies for new product launches, commercialization models, customer growth initiatives, and market expansion opportunities.

Our work sits at the intersection of product strategyance, and driving cross-functional execution across the business.

About the Role

We’re looking for a strategic, hands-on individual contributor to join our GTM Strategy & Growth team and help shape how we grow and scale our B2B business across products, customer segments, and routes to market. This is a generalist role for someone who combines strong product intuition with thoughtful GTM strategy and can flex seamlessly between strategic thinking and operational execution.

You’ll translate business priorities into clear growth strategies, operating plans, and cross-functional execution. Your work may span product launches, commercialization models, customer growth initiatives, market expansion, and the systems and processes that help the business scale.

You should be highly analytical, comfortable working across a range of products and business problems, and experienced navigating complex cross-functional environments. Experience with technical or API-based products is valuable, but the most important qualities are strategic range, sound judgment, and the ability to turn customer, product, and market insights into practical recommendations and action.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Drive go-to-market strategy across products, customer segments, and routes to market, partnering closely with Product and GTM leaders to shape growth priorities and commercialization approaches.
• Develop goalsance in partnership with Data Science and Analytics teams.
• Develop growth strategies and strategic bets across new products, capabilities, customer motions, and market opportunities.
• Develop customer segmentation frameworks and tailored strategies for different customer profiles, industries, and stages of adoption.
• Partner with Product teams to provide structured customer feedbacks product roadmap decisions.
• Collaborate with Pricing, Finance, and Product teams to develop commercial models, packaging, and monetization strategies, ensuring downstream GTM execution aligns with the broader commercial strategy.
• Conduct market strategic decision-making.
• Partner cross-functionally with Sales, Customer Success, Marketing, Product, Finance, and Operations to align on priorities and execute against business goals.
• Analyze business performance and identify opportunities to improve GTM strategy and operating plans based on data, customer insights, and market dynamics.

You might thrive in this role if you:

• Have experience across GTM strategy, business operations, management consulting, product strategy, finance, or related functions in high-growth technology environments.
• Bring strong fluency in data and analyticsed decision-making.
• Have experience working across multiple products, customer segments, or routes to market; experience with technical or API-based products is a plus.
• Possess a broad understanding of B2B GTM operating models across Sales, Success, Product, Marketing, and Operations.
• Have demonstrated success contributing to complex cross-functional initiatives that span strategy, operations, and execution.
• Are equally comfortable developing strategic recommendations, solving ambiguous problems, and diving into operational details to ensure strong execution.
• Bring strong product intuition and the ability to partner with Product teams on roadmap prioritization, customer insights, and commercialization strategy.
• Have experience developing or evaluating pricing, packaging, monetization, or broader commercial strategies in partnership with Product and Finance teams.
• Thrive in ambiguous, fast-moving environments and can bring structure and clarity to complex business problems across a range of contexts.
• Are a clear communicator and collaborative partner who can build alignment across technical and non-technical teams.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core the full spectrum of humanity.

We are an equal opportunity employeration, or other applicable legally protected characteristic.

Background checks for applicants will be administered in accordance with applicable lawation technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities.

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation

$239K – $279K + Offers Equity

The base pay offered may vary depending on multiple individualized factorsance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
• 401(k) retirement plan with employer match
• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
• Mental health and wellness support
• Employer-paid basic life and disability coverage
• Annual learning and development stipend to fuel your professional growth
• Daily meals in our offices, and meal delivery credits as eligible
• Relocation support for eligible employees
• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.