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London
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Join Planhat as our GTM Engineer. Build the AI agents, integrations and automations our revenue engine runs on, and the guardrails that let every team build their own.
You are an applied AI engineer whose product is the revenue engine. You find where the customer lifecycle can work better and ship production-grade agentic workflow, LLM pipelines and integrations that make each process best in class for reps, CSMs and marketers. You operate independently and own each build end to end: architecture, prototype, evals, deployment and observability. You spar on solution design with the team, then ship.
We care more about what you have shipped than where you studied. If you have built something real, show us.
Must-haves
Nice-to-haves
You’ll own each build end to end, from architecture and prototype through evals, deployment and observability. Here’s what that looks like:
Success is measured in outcomes: productivity gains, pipeline acceleration, data quality and adoption of what you ship.
Join Planhat as our GTM Engineer. Build the AI agents, integrations and automations our revenue engine runs on, and the guardrails that let every team build their own.
You are an applied AI engineer whose product is the revenue engine. You find where the customer lifecycle can work better and ship production-grade agentic workflow, LLM pipelines and integrations that make each process best in class for reps, CSMs and marketers. You operate independently and own each build end to end: architecture, prototype, evals, deployment and observability. You spar on solution design with the team, then ship.
We care more about what you have shipped than where you studied. If you have built something real, show us.
Must-haves
Nice-to-haves
You’ll own each build end to end, from architecture and prototype through evals, deployment and observability. Here’s what that looks like:
Success is measured in outcomes: productivity gains, pipeline acceleration, data quality and adoption of what you ship.
GTM Operations & Strategy owns how Planhat's go-to-market runs: who we sell to and how we price, the deal stages and lead scoring that structure the pipeline, and the systems and data commercial teams rely on every day. The team's mandate spans the full commercial engine, from strategy and deal execution to enablement and the systems layer underneath it all. We work directly with commercial leadership to decide what gets built and in what sequence, and we measure ourselves on adoption and business impact.
GTM Operations & Strategy owns how Planhat's go-to-market runs: who we sell to and how we price, the deal stages and lead scoring that structure the pipeline, and the systems and data commercial teams rely on every day. The team's mandate spans the full commercial engine, from strategy and deal execution to enablement and the systems layer underneath it all. We work directly with commercial leadership to decide what gets built and in what sequence, and we measure ourselves on adoption and business impact.
Recently completed, with a rooftop that opens onto St Pancras and the skyline beyond. The office sits in the Knowledge Quarter at King's Cross — a single square mile home to around a hundred academic, research and commercial institutions, with Google DeepMind, OpenAI and Anthropic among the immediate neighbours. Coal Drops Yard and Granary Square are a few minutes along the canal.
Recently completed, with a rooftop that opens onto St Pancras and the skyline beyond. The office sits in the Knowledge Quarter at King's Cross — a single square mile home to around a hundred academic, research and commercial institutions, with Google DeepMind, OpenAI and Anthropic among the immediate neighbours. Coal Drops Yard and Granary Square are a few minutes along the canal.
We're building the operating system for autonomous companies.
The future enterprise is autonomous. Commercial processes that today depend on human effort - servicing, retaining, expanding, selling and supporting — will increasingly be automated. The companies that make this transition will pull ahead. The ones that don't won't survive.
Planhat exists to make that transition real.
We started bootstrapped. Customer-funded, built on discipline instead of venture capital. That foundation shaped everything: how we build, how we sell, how we think about the long game.
Today, Planhat is the agentic customer platform of choice for 700+ companies — powering close to 10 million commercial relationships worldwide and billions of dollars runs through our platform. Wiz, Revolut, Nasdaq, Synthesia, Workday and Dropbox run their customer revenue through Planhat every year.
The shift driving all of this: business is moving to an outcome economy. Companies of the future will not buy software alone anymore — they want outcomes, and they renew or consume more when they get them. That changes everything about what enterprise software needs to be.
The winners will be the ones who build the context layer - a deep, structured, living picture of their business reality. Process automation deployed by operators — not advisors.
The outcome gap is the opportunity. Context is the moat. Deployment is the differentiator. We're building all three.
Our team spans the globe, anchored by offices in Los Angeles, London, and Stockholm. Join us.
We're building the operating system for autonomous companies.
The future enterprise is autonomous. Commercial processes that today depend on human effort - servicing, retaining, expanding, selling and supporting — will increasingly be automated. The companies that make this transition will pull ahead. The ones that don't won't survive.
Planhat exists to make that transition real.
We started bootstrapped. Customer-funded, built on discipline instead of venture capital. That foundation shaped everything: how we build, how we sell, how we think about the long game.
Today, Planhat is the agentic customer platform of choice for 700+ companies — powering close to 10 million commercial relationships worldwide and billions of dollars runs through our platform. Wiz, Revolut, Nasdaq, Synthesia, Workday and Dropbox run their customer revenue through Planhat every year.
The shift driving all of this: business is moving to an outcome economy. Companies of the future will not buy software alone anymore — they want outcomes, and they renew or consume more when they get them. That changes everything about what enterprise software needs to be.
The winners will be the ones who build the context layer - a deep, structured, living picture of their business reality. Process automation deployed by operators — not advisors.
The outcome gap is the opportunity. Context is the moat. Deployment is the differentiator. We're building all three.
Our team spans the globe, anchored by offices in Los Angeles, London, and Stockholm. Join us.
Planhat is a customer platform that provides software and services to help organizations grow lifelong customers. Our platform powers sales, service and customer success products that scale with our customers’ needs all the way from startup to household name and beyond. Each day worldwide, over 2.6 million customers are attracted, engaged and delighted with our intuitive yet flexible system of action. The Planhat platform empowers everyone in your organization to consolidate, analyze and act on all your data, becoming more customer-centric and data-driven than ever before. From rolling out autonomous transport systems to distributing new medicines, we’re proud to help make our customers better at what they do best. Alongside our customers, we’re building at the forefront of healthcare & life sciences, finance, connected business, and more. And we need curious, daring minds to help us.
