GTM Manager

At Mstack AI, we are building the world’s first AI-native chemical company. Specialty chemistry powers every physical product on Earth, from battery electrolytes and pharma intermediates to semiconductors and sustainable coatings, yet the industry still relies on trial-and-error R&D methods that take 18+ months per molecule. We compress 18 months of R&D into a matter of days by combining quantum chemistry, generative AI, and real-world custom manufacturing. Backed by $40M from Lightspeed and Alpha Wave Global, we operate across Houston, San Francisco, Mumbai, Bangalore, and Hyderabad. We don’t just predict reactions; we deliver real-world physical production batches.

ABOUT THE TEAM:

You will join the team building Chemstack AI, an agentic synthesis R&D platform built on our own Chemistry World Model that reasons from first principles like an expert chemist. It designs synthesis routes, researches literature and patents, predicts reaction conditions and tests reactions virtually before they reach the lab, turning months of R&D into days, with the evidence for every step. Large companies are already trialling it on their own molecules. The team, close to leadership, brings together PhD chemists and specialists in AI, data and product. Our chemists work with the commercial team on each customer, so the science is covered. AI for chemistry is new, and this team is shaping how it is sold. We value ownership, deep curiosity and moving fast while getting the details right.

ABOUT THE ROLE:

As a GTM Manager, you will be the trusted partner to the R&D teams we serve, from the first demo through contract and renewal. Our sales team opens the door; from there, the customer is yours. You will help each customer win, lead each team into a new way of working, and turn strong results into lasting partnerships. Success looks like trials that convert and accounts that expand, and your scope grows with them.

KEY RESPONSIBILITIES:

- *Relationship management:*
Build trusted relationships across each account, from a chemist to the head of R&D, and shape a joint plan for where Chemstack AI creates the most value.
- *Expectation management:*
Define with each customer what success means for their R&D, in outcomes they can measure, and align everyone involved around it.
- *Change management:*
Plan each team’s migration from familiar tools to working with Chemstack AI, address concerns early, and help the first users bring the rest of the team along.

*Execution:*

• Demos: Make the value of Chemstack AI clear from the first meeting and turn interest into commitment. • Onboarding: Own each customer’s start, from agreements and access to a strong kick off, so teams are live fast. • Trials: Run each trial against goals agreed upfront, and close with a proposal their leadership can act on. • Account growth: Grow each signed account into new teams, sites and users, and secure every renewal. • Market insight: Bring back why we win and lose, and shape what we build and how we price it. • Pipeline and process: Keep an accurate view of each deal and renewal, and sharpen how we work with customers.

WHAT WE ARE LOOKING FOR:

• Experience: 4 to 6 years in B2B account management, customer success or enterprise sales, ideally selling software to R&D teams in pharma, life sciences or chemicals.

• Commercial Expertise:

• Proven ability to build trusted relationships with decision makers and their teams in enterprise accounts. • Experience leading enterprise teams through the adoption of new software, and making the change last. • Proficiency in running pilots or trials, writing proposals, and keeping a CRM and forecast leadership can rely on. • Demonstrated track record of turning trials into contracts and growing accounts after the first sale.

• Domain Alignment: Curiosity about chemistry and how chemists work. A science background or a network in pharma or chemicals is a plus, not a requirement.

• Mindset: Owns outcomes, writes and speaks clearly, earns the trust of scientists with evidence rather than a pitch, keeps several accounts moving at once without losing detail, and is comfortable travelling to customer sites.