Founding Sales GTM Engineer

Company Description
Jaano.ai is an early-stage technology company focused on building AI-powered solutions that help organizations improve decision-making, automate workflows, and enhance customer experiences. As a growing startup, Jaano.ai offers team members the opportunity to shape core products, influence go-to-market strategy, and build scalable systems from the ground up. The company values collaborative problem-solving, ownership, and a bias toward practical innovation. Team members work closely across engineering, product, and sales to deliver solutions that create measurable value for customers.

Role Description
The Founding Sales GTM Engineer will play a hybrid role at the intersection of sales, engineering, and customer success in a full-time, on-site position based in Mumbai. This role involves partnering with the sales team to design and deliver technical demos, proofs of concept, and solution architectures tailored to client needs. Day-to-day responsibilities include meeting with prospective customers, understanding their technical and business requirements, configuring and showcasing Jaano.ai products, and providing hands-on technical support during the sales cycle. The person in this role will collaborate with product and engineering to translate customer feedback into product improvements and help define repeatable go-to-market playbooks. Post-sale, the GTM Engineer will assist with onboarding, ensure smooth handoffs to customer success, and help maintain strong customer relationships through responsive support and clear communication.

Qualifications

• Sales Engineering and Technical Support skills to design solutions, run demos, and support customers through evaluation and implementation.
• Sales and Customer Service capabilities to manage the full sales cycle, build trust with prospects, and provide a positive end-to-end customer experience.
• Strong Communication skills to explain complex technical concepts in clear, accessible language to both technical and non-technical stakeholders.
• Experience or familiarity with AI, SaaS, or enterprise software products, including solution design and integration concepts.
• Ability to collaborate effectively with engineering, product, and sales teams in a fast-paced startup environment.
• Comfort working on-site in Mumbai and engaging directly with customers through meetings, workshops, and presentations.
• Bachelor’s degree in Engineering, Computer Science, or a related field, or equivalent practical experience.
• Proactive, ownership-driven mindset with a willingness to iterate quickly and help build foundational GTM processes.