AI Ops Engineer, GTM

### Who you are
- A track record of building and shipping software, automations or integrations that people used, with the results to show for it
- Strong hands-on experience with LLMs: agents, retrieval, evals or AI-powered workflows in production
- Fluency in at least one programming language (for example Python or TypeScript), plus SQL and third-party APIs
- Experience integrating systems of record such as a CRM, data warehouse or finance tools
- Commercial instincts. You understand how pipeline is created, speak the language of AEs and marketers, and prioritise what moves revenue
- Really smart, curious and proactive: you come with your own ideas rather than waiting for direction
- Evidence of things you've built off your own bat, such as side projects, tools or experiments outside your day job
- Experience working closely with non-technical colleagues to understand their work and build tools they adopt
- Ownership and sound judgement working without a large engineering team around you
- Experience with HubSpot or Salesforce, enrichment tools or GTM data
- Experience at a fast-growing B2B SaaS company

### What the job involves
- We're rebuilding Orbital's go-to-market around AI. Not by adding another tool to the stack, but by rethinking how we find, win and grow customers from first principles
- As an AI Ops Engineer (GTM) on our Revenue team, you'll sit with the people doing the work across Sales, Marketing, Customer Success, Product and Finance. You'll question how we work today, reimagine it from first principles with AI, and build what replaces it. You're essentially an internal forward deployed engineer. Over time, you'll help join up the whole business so every team works off the same data and foundations
- The technology is changing every month. We want someone who finds new and unusual ways of doing things, and builds them so they keep working as the tools change
- You'll report to the VP of RevOps. You'll bring a track record of building systems people rely on, and the judgement to decide what to build, what to buy and what to leave alone. We care about what you've built and what it moved, not your job titles
- Work alongside teams across the business to understand how they work today, and spot where AI could change the outcome entirely
- Reinvent processes rather than patch them: design and build AI agents, workflows and integrations that change how teams find, win and grow customers
- Connect our systems (CRM, marketing, CS, product and finance data) so every team works from one trusted picture of the customer
- Bring your own ideas, test them quickly with real users, and keep what works
- Ship in short cycles and prove impact. Build the measures that show pipeline created, conversion lift and time saved
- Build things to last: documented, maintainable and easy to adapt as models and tools change
- Share what you learn and help colleagues get more out of AI
- Shape the technical foundations for an AI-forward GTM: how our data, systems and agents fit together across teams
- Make the build, buy or leave-as-is call on new opportunities, and make the case with the expected return
- Set the standards for how we build, including reliability, documentation, data handling and evaluation of AI outputs

### Benefits
- Matched pension contributions and equity options
- Flexible working hours and location; access to 30+ Boutique Workplace offices in the UK
- 25 days paid holiday (plus bank holidays)
- Professional equipment and a £1,000 p/a personal learning and development budget
- Cycle-to-work scheme
- All-company off-sites, Deliveroo Wednesdays and team socials
- Generous parental leave and salary sacrifice nursery fee scheme through Yellownest
- Extra day annual leave when you move house
- Generous parental leave and salary sacrifice nursery fee scheme through Yellownest
- 401(k) Plan - Match 100% of contribution up to 4% of salary
- Paid Time Off (PTO) - 20-days per year
- Sick Time off - 40 hours
- Health Insurance - Competitive medical, dental, and vision plan
- Professional Development - $1,200 stipend per year
- Commuter Benefits - Allocate pre-tax earnings to cover eligible commuting expenses
- In-Office Perks - Late night office dinner and weekly team meals
- Equity Participation - You will be granted stock options in a fast growing start-up!